(Disclaimer: This transcript is auto-generated and may contain mistakes.)

So, first of all, start with a friendly knock. Now, I've been with so many people soul-winning that just... And it makes people on edge, it makes people nervous. You've already created tension and anger and frustration before you've even said anything. So you don't want to start off on a bad foot like that by banging on the door. So start out with just a nice normal friendly knock and when they come to the door, greet them with a big smile. Be nice, be friendly, be personable.